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Complaints


This category is for sites that evaluate the performance or products of a company. The category is organized by company name and may contain information such as consumer opinions, complaints, personal experiences, and reports of legal action written for the layman.



Sub-Categories:


Starbucked - Consumer Activism is for Everyone - Jeremy Dorosin takes on Starbucks. A problem with a wedding gift sparks a website that major newspapers and network TV news have turned into a major consumer backlash.
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Rip-off Report - A nationwide (USA) consumer reporting web site to enter complaints about companies and individuals who are ripping people off.
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Problem with Ecost.com - Full details of a problem with this a purchase of software from this company.
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Consumer Alerts - A personal list of companies the author has had dealings with in the past. Includes copies of complaints and correspondence.
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BankRate.com: Complain to Your Bank and Win - General advice about resolving bank complaints.
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Truth about Priceline.com, The - A traveler's account of how Priceline.com charged their credit card for unusable tickets.
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Don't Shop at Target Stores - Examines negative experiences with Target's customer service and return/exchange policies.
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Clicks & Misses: How Priceline's Grocery Service Delivers Headaches - Diane Brady thinks Priceline WebHouse Club is a lot of effort for a little savings. [Business Week]
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Complain Complain - Provides professionally written, custom complaint letters to businesses.
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Warning! Scientific Glass Works of Ambala Cantt, India - A late 1999 purchase is still undelivered in late 2001. Company does not respond to customer queries.
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Bosley Medical Testimonials - Satisfied patients convey their positive experiences.
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The Hunt for Wells Fargo Bank's "Do Not Call Policy." - Californians Against Telephone Solicitation drive 92 miles and visit 10 bank branches over 10 hours seeking Wells Fargo's "do not call" telemarketing policy, without success.
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Shopping.com Lies - On April 26, 1999, Shopping.com announced commercial accounts would be closed after 5 PM on April 27. However, the commercial accounts were closed immediately.
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Culotta Homes - A place for current and prospective owners of a home built by Culotta Homes in Waterdown, Ontario to share experiences and information.
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Termite Inspections for Florida Home Buyers - Describes how Florida home buyers and homeowners can protect themselves from the catastrophe one buyer encountered.
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Reality Click - Promotes customer relationships. Realityclickers can post rant or rave messages and realityclick will then email the company mentioned and let them know that there is a posting directed towards them.
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Werner: The Big Blue Screw - Criticizes Werner Enterprises. Claims of fradulent and unethical training.
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Don Lapre Yahoo! Group - Opinions about Don Lapre and his Making Money Package.
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Selby General Hospital - Claims poor treatment in emergency room.
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TheGripe.com - Read new gripes or submit your gripe.
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Blue Cross Don't Pay - Customer describes Blue Cross's reasons to avoid paying claims.
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Trendwest Collection Practices and Non-Cancelable Contract - Complaints from those who have bought into Trendwest Resorts' time-share program.
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Nikon Coolpix Cameras Defective - Consumer bought defective Nikon Coolpix950 camera, sent it back for service three times, and each time received a camera with a different dysfuction.
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Scandinavian tour operator VING - How worlds biggest tour operator (Airtours) acts when an accident happens. Actual material form investigation, police reports and correspondence from VING management told by survivor of bus crash.
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Natwest Bank Fraud - Claims against the illegal and unethical practices of National Westminster Bank, UK.
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Quest of the Unquietmind - Web journal of thoughtful dissent.
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Masonite Siding Class Action Settlement - Official website for claims for cost of repair and replacement of failing Masonite hardboard siding, Masonite Omniwood siding and Woodruf roofing.
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Reportbook.com - "Book" of "reports" on local businesses, service companies and professionals, written by consumers. Organized by city and category.
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No one answering at Wells Fargo - Bank's vaunted phone service has customers on hold. By Mark Calvey. [San Francisco Business Times]
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GoodYear and JustTires Aren't Very Nice - A 3-year story of a broken price guarantee, and a store that refused to pay a refund.
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The UK Consumer's Complaint List - Forum for consumers to air their complaints and accounts.
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Cruise from Hell - Norweigan Cruise Lines - A description of a cruise with links to others who went through the same situations.
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Vending Business Help and Information - What you need to know before you get into vending. The key to success. All about locators. Save time, aggrevation and money.
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Jvision Image Name Dispute - Object Insight lawyers threatened trademark infringement lawsuit over filenames containing the letters "jvision", such as an unrelated "jvision.gif" image.
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Countrywide Home Loan Sucks - Tells a story of unfair business practices with Countrywide Home Loan.
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Complaints.com Consumer Complaints - Database of consumer complaints and consumer advocacy.
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Canadian Tire Destroyed My Engine - Informing the public of one customer's dealings with Canadian Tire.
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The $hit End of the Stick - Site devoted to issues concerning the working poor.
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Floramex, Personal Bad Experience - Customer paid for delivery of fresh roses. Roses developed purple spots the next day, and died without ever blossoming.
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JC Penney's Customer Treatment Philosophy - JC Penney sent erroneous report of $2607.93 judgment for nonpayment of store credit card debt to credit reporting agencies. Despite collection attorneys admitting error in May 2000, report still not retracted in January 2001.
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Malbax.com - A UK customer site warning about the problems associated with purchasing cigarettes and tobacco via the internet, from other EU countries. Includes customer comments.
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Rude Insulting Bank Employees - Bank employees who are described as stone-faced, unfriendly and unprofessional.
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Companies that Screwed Me - Complaints about several companies.
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CompUSA Complaint Forum - A place to add complaints or compliment about the products or services of the company.
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Kanes Furniture Fraud - Personal experience after purchasing furniture at the Sarasota branch of Savon Furniture, a branch of Kanes Furniture.
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Bosley Medical Violations - Consumer information regarding the Bosley Medical Group business practices and disciplinary history of L. Lee Bosley.
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Price Waterhouse Coopers Discrimination - Umang Malhotra's detailed account of racial discrimination by Price Waterhouse UK and biased judgments by UK Tribunals.
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BosleyMedical.com - Consumer information about The Bosley Medical Institute and Bosley Medical Group. Facts about nationwide hair restoration centers, new patients and first starts.
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Boycott USPS - US Postal Service denied claims for insured damaged computer.
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Consumers Union Statement about Consumer Distorts - Consumers Union's response to now-defunct corporate-backed "Consumer Distorts" website.
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Quarles Petroleum Concealment of Oil Spills - Oil spills and resulting lawsuits are described. Contains information those whose property has been damaged by an incompetent or dishonest oil dealer.
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Beware of Priceline.com - A traveler's negative experiences with Priceline.com.
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My Currys Shopping Experience - Story of a Sony television, purchased in October 2000 at Currys in London.
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Consumer Help Web - Consumer affairs and customer service information about effectively complaining about poor service or goods. Also includes reviews and accepts submissions.
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The Unofficial American Express Consumer Opinion Site - Post and read about experiences on the message boards.
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Screwed Central - Numerous forums for posting consumer complaints and injustices.
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FuckMacMall.com - Customer returned incorrect memory chip to MacMall for replacement in May 1996. MacMall charged for both chips. Small Claims Court awarded customer $1105 judgment, which MacMall still refuses to pay as of January 2004.
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Bad Experience with Blue Marble Biking - Tourist on biking tour is bitten by dog, requires stitches. Company is barred from hotel because of incident, and in turn bars tourist from further tours.
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Building with Richmond American Homes - An experience in building a new house with Richmond American Homes of VA. Includes pictures, videos, letters, and documents.
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Home Depot screwed us...you're next! - A bad experience with a major purchase from Home Depot.
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Report on Orly the Matchmaker - Information about a lawsuit alleging specific instances of fraud and violations of law in Orly Hadeda's matchmaking services.
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The Customer's Story - Asks for consumers stories of bad experiences with customer service for a new book.
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Why I Badmouth Crosswinds.net Whenever I Get a Chance - One webmaster's bad experience with a free web host.
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Roy True - Builder / Investor And Weasel - Justin, Texas - A bad experience with the owner of Conestoga Custom Homes, a distributor of Clear Span Modular Structures.
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Dotcomavenue.com - A Bad and Ongoing Experience - A report of ongoing troubles with an intransigent service provider.
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Fuck National City Bank - Includes a forum for customer discussion, reasons why one should not use National City Bank and the website owners' personal horror story.
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Thomson Holidays: Holidays From Hell - Horror stories from this travel company's customers.
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AnotherUniverseSucks.org - Created by customers of AnotherUniverse.com in response to mistreatment of customers and over charges to customer credit cards.
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Boycott Time Warner Cable - Asks all New York Catholics to boycott Time Warner Cable for ignoring years of request to add EWTN Cable TV in their daily programming.
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No XpressPost - Claims that Canada Posts' XpressPost insurance policy scams the public due to their bad handling and carelessness with the public's mail.
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Don't Buy from RussianArtSoul.com - Details negative buying experiences with DIADA USA, owner of RussianArtSoul.com and Unigift.
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Ramada Plaza Resorts Vacation Package Vouchers: How to Get a Refund - Shared information from others who have been mislead by this telemarketing scam but able to get a refund even after several months by filling out one form online to the State of Florida.
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National Moving Network - Encourages the consumer to investigate National Moving Network, owner Randy Goldberg, affiliate Massada Moving, pertaining to numerous complaints of fraud and unethical practices, all documented on national tv exposes'. Links provided.
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Bally Total Fitness Sucks - Consumer complaints against customer service and company policies. Read personal stories, post a complaint.
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Best Buy Receipt Check - Shopper declines to show register receipt for purchase to door guard at Lakewood Best Buy, which is voluntary. Employees attempt to seize cart, stand in shopper's path, and park a truck behind shopper's car to prevent departure.
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Bovis Homes Exposed - Describes the problems encountered in purchasing a Bovis property in England. Links to related sites are included.
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Klaussner Furniture Fraud - Customer claims company sold sofa which was defective and received no satisfaction after sending letter to the store and talking with customer relations personnel. Alleges complaints on file with Better Business Bureau and Attorney General's office in the State of Florida.
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Charter Communications of Kalamazoo - Customer alleges poor cable TV service.
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Skyline Sucks - Features forums to post complaints, troubles, fraud stories, lawsuits, and other dissatisfactions.
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Penn Manor Condominium Problems - Contains photos and list of zoning code violations of Penn Manor Condominium in Miami Beach, Florida.
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Fraud, Abuse & Evil at Skyline Telephone Membership Corporation - Forum which allows members to post their opinions.
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Morrison Homes Took My Money - Tells the story of how company took $10,000.00 from buyer because of one word on their contract.
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Vinyl Windows and Siding Resource - Deals with the author's bad experience with Homeview Contractors Inc. of Timmonium, Maryland and their "Preservation" line.
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It Pays to Complain - Provides articles, online complaint forms, forum, newsletter and contact links to corporations.
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Unofficial Capital One Consumer Complaint Site - Relates bad experiences with credit cards, customer service and billing/credit reporting policies. Includes articles and forum.
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Fesay's Doors - A Consumer Review - Review of the poor service customer received from Fesay's Doors and its owner, Don Fecay, located in Michigan.
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The Credit Card Complaint Page - Post and read consumer complaints.
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PoetryNOTcom - Detailed complaints against Poetry.com, a vanity press.
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Warning. 2by2 is a scam. - Explains why you should not buy any of this company's products or services.
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Warning to Morgan Property renters. - This company does not consider itself responsible for the small losses of renters directly resulting from property mismanagement.
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Mr. G's Sucks - Reports plastic restoration service business does not have a quality guarantee. Includes complaint letters.
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Carolina Furniture Ripoff - Customer claims owner of the store is under investigation for fraud in North Carolina and South Carolina. Includes chronological report.
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Camera Confidential - Undercover shopping expedition reveals doubtful deals, padded prices, and pushy salespeople. Offers advice for how to keep from being burned. [PC World]
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Consumer Business & Product Reports - Log a complaint about any product or service. Before making another purchase, search content to see if there are products or services that may have been recalled or should be avoided.
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Northwestern Mutual Complaints - National Association of Security Dealers has been investigating allegedly deceptive sales practices.
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Buyers Forum - Yamaha /Harley-Davidson Complaints - Forum to discuss unscrupulous business practices.
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Computer Geeks Sucks - Customer bought defective CD-MP3 player, was shipped defective replacement twice, and was charged 15% restocking fee upon returning last one for refund.
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Travel in India - Tourist tells his story about how Tour Club, a travel agency in India, ruined his vacation.
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Brevard Consumer Complaints Site - Dedicated to providing unedited consumer complaints for Brevard and Orange County, Florida. National complaints are also featured if the company does business in the area. Includes database and articles about scams and rip-offs.
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7582 Smiths Creek Road - Couple in Port Huron, Michigan tells about a bad deal with Royal Mortgage Company and Crest Homes.
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Lakeland Mills - Consumer claims company in Edmore, Michigan makes defective products that cause injury and urges boycott.
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Baddealings.com - Forum and database on consumer complaints and scams on products and services.
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The Complaint Department - A for-fee consumer complaint resolution and letter writing service.
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Hot Springs Village, Arkansas - Report urges anyone interested in purchasing property to obtain a copy of the Property Report required by Federal Law and read the Disclaimer.
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Knapp Shoes Lies - Customer claims company makes defective products and values profits over safety. Includes email contact.
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Nice Try, Guitar Center - Guitar Center in West Hollywood sold a defective Yamaha S08 keyboard, then would not give a full refund but charged a 15% restocking fee.
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Just Tires Sucks - A description of a store not honoring their low price guarantee and other consumer opinions (both good and bad).
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Pebble Creek Apartments, Utica, Michigan - Complaints of a tenant.
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Grumbletext - Submit and read opinions and complaints on big corporations in the UK. Site creates news stories based on user contributed content and actively publicises it to the media.
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ADT-Sucks - Features customer complaints about home security system.
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Dominion Homes Problems - Homeowner shares experiences in dealing with builder in Dublin, Ohio. Includes photos and discussion board.
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I Hate Starbucks - Anti-Starbucks site with a guestbook for visitors to voice their opinions.
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Enterprise Rent-A-Car is a Failing Enterprise - Enterprise Rent-A-Car didn't honor reservations, didn't have cars ready as stated, rented cars with nearly empty tanks, and charged higher prices to corporate account holder.
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Huntington Home Builders Problems - Home built by Texas builder Huntington Homes has toxic black mold, many construction defects, and has had 7 water leaks/floods and a gas leak in 5+ years of ownership.
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eBay Live 'Customer Service' Transcript - Transcript of customer's conversation with customer service asking for an explanation of cancelled auction and account suspension.
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Cbbomb and Its ClickBank Storefront Script Sucks - List of bugs in ClickBankBomb, complaint that vendor called customer "junbug".
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Karcher Vacuum Cleaner Warranty - Customer contacted manufacturer by e-mail about defective floor attachment. Local representive called and made arrangements to come replace the part, but never showed up. Further e-mail not responded to.
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What's Wrong at Jiffy Lube? - Vehicle inspector at Dallas, Texas, location did not follow regulations when performing vehicle inspection, leading to investigation by Department of Public Safety. Links to dozens of other webpages reporting issues with Jiffy Lube.
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Incompetent Business Practices of NorthAmerican Van Lines and C & D Moving of Danbury, CT - History of complaint and legal actions from early 2004.
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Winnebago Rialta Motorhome RV - Account of problems the author experienced with a purchase.
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Costco Web Pharmacy Sucks - Claims online prescription service, not affiliated with the retail chain, is overpriced.
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Infomercial Scams - Provides unedited complaints about many popular infomercial products.
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Traffic Power Sucks - SEO firm allegedly violates a number of ethical standards.
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Conscientious Consuming - A resource for people who believe in conscientious consuming, whatever their conscience.
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Consumer Soundoff - Consumer advocate who offers a free service to help reconcile consumer disputes and problems with businesses.
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Our Ryland Homes - Designed to help Ryland Homeowners with allegedly "common construction defects" such as masonite siding and defective windows.
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UCAN - Utility Consumers' Action Network - San Diego California consumer watchdog group advising consumers on energy, utilities and internet issues.
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MP3PlayerStore.com's Bad Business Practices - Contains a consumer complaint about an order for two MP3 players which was filled incorrectly with much cheaper items. History of the complaint and follow up action including other consumers involved with the company.
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Wells Fargo Bank: The Worst Bank in the World - Detailed account of a customer's problems with Wells Fargo.
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Articles in this category:

  • Responding to Complaints - It's possible that, in the course of your business dealings, you may (just may) have to
    deal with a complaint from a customer or client ....

    There are two ways you can go about this:

    You can stand up for your rights (and lose the custo...
  • A New Way To Handle Complaints, Or Is It? - ...
  • Handling Customer Complaints - Handling Customer Complaints Even the best business will receive an occasional customer complaint. Knowing how to resolve these complaints will help you gain loyal customers who will then refer other...
  • Complaints Are Actually A Good Thing! - Nobody likes to get complaints. They make you question your judgment, they can ruin your day, and they almost always leave you in a bad mood. But what if I told you that complaints are actually a goo...
  • Groping Complaints Unheard, Women Say - Tampa Tribune
    Groping Complaints Unheard, Women Say
    Jul 24, 2005
    By LENNY SAVINO

    TAMPA - Retired from the University of South Florida\'s Psychiatric Center, Anthony John Reading is memorialized by a portrait that hangs outside his forme
  • Complaints and Questions Can Help Your Business Grow - How many mottos for service companies have you heard that claim
    "We Listen to Customers"? Ignoring customers is like ignoring the
    brown speckled leaves on your tomato plants. They both feed you.
    But every business gets customers who complain ab...
  • Hit The Jackpot With Customer Complaints - Our most powerful instinct is to avoid customer complaints, but they may be the best thing that happens to your business. Here’s why... Marketing research shows that only 1 out 50 unhappy customers t...
  • How To Avoid Spam Complaints in your Emails - How To Avoid Spam Complaints in your Emails

    Spam filters are responsible for deleting a high
    percentage of legitimate business emails from
    people who have no wish to spam. Here are some
    tips to avoid spam complaints in your emails or
    e...
  • Turn Customer Complaints Into More Sales - TURN CUSTOMER COMPLAINTS INTO MORE SALES
    Copyright 2002 Bob Leduc

    Customer complaints can cause you to lose future sales from
    customers and from everybody else who hears about their bad
    experience. Or you can turn customer complaints int...
  • Learning from Your Employees' and Customers’ Complaints - PERMISSION TO REPUBLISH: This article may be republished in newsletters and on web sites provided attribution is provided to the author, and it appears with the included copyright, resource box and live web site link. Email notice of intent to publish is ...


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